Pharmacy Applications Analyst
Facility: University of Maryland Medical Center
Employment Type: Full Time
Location: Baltimore, MD Shift/Schedule: DAY
Department: UMH: PHARMACY ADMIN
Posted FTE: 1.0
Job Posting Category: Allied Health
Hours of Work: Day with on call
Job ID #: 44701
Benefits Eligible: Yes
Minimum Education: NA
License/Cert Required: Not Indicated
Minimum Experience: NA
Specialty Type: Pharmacy
What You Will Do:
Under general supervision, performs first line trouble shooting/triage on pharmacy system issues, located in pharmacy as well as nursing units. Answers service/request calls from the Pharmacy and interfaced departments, solves problems, and answers questions concerning hardware/software issues and takes a lead role in pharmacy projects and initiatives.
What You Need to Be Successful:
Education and Experience
1. Bachelors Degree in Information Technology or a related field, or an equivalent level of professional experience in the area of computer desktop and systems support.
2. Three years progressively professional work experience in computer desktop support within a healthcare environment is required.
3. Previous experience in leading a project and/or team is preferred.
Knowledge, Skills and Abilities
1. Knowledge and understanding of how technology can be applied to provide system support.
2. Knowledge of healthcare processes is preferred.
3. Knowledge of PC hardware and peripherals associated with applications preferred.
4. Effective communication and organization skills; demonstrates confidence, creativity, and maturity.
5. Excellent customer service skills and the ability to work with all levels within the organization.
6. Ability to perform daily work activities of the position assuring prompt and effective response to customer needs.
7. Proficient in analysis and problem solving, ability to assess customer needs and determining appropriate solutions.
8. Ability to understand and adhere to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies.
~CB
*LI-AB1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Facility: University of Maryland Medical Center
Employment Type: Full Time
Location: Baltimore, MD Shift/Schedule: DAY
Department: UMH: PHARMACY ADMIN
Posted FTE: 1.0
Job Posting Category: Allied Health
Hours of Work: Day with on call
Job ID #: 44701
Benefits Eligible: Yes
Minimum Education: NA
License/Cert Required: Not Indicated
Minimum Experience: NA
Specialty Type: Pharmacy
What You Will Do:
Under general supervision, performs first line trouble shooting/triage on pharmacy system issues, located in pharmacy as well as nursing units. Answers service/request calls from the Pharmacy and interfaced departments, solves problems, and answers questions concerning hardware/software issues and takes a lead role in pharmacy projects and initiatives.
What You Need to Be Successful:
Education and Experience
1. Bachelors Degree in Information Technology or a related field, or an equivalent level of professional experience in the area of computer desktop and systems support.
2. Three years progressively professional work experience in computer desktop support within a healthcare environment is required.
3. Previous experience in leading a project and/or team is preferred.
Knowledge, Skills and Abilities
1. Knowledge and understanding of how technology can be applied to provide system support.
2. Knowledge of healthcare processes is preferred.
3. Knowledge of PC hardware and peripherals associated with applications preferred.
4. Effective communication and organization skills; demonstrates confidence, creativity, and maturity.
5. Excellent customer service skills and the ability to work with all levels within the organization.
6. Ability to perform daily work activities of the position assuring prompt and effective response to customer needs.
7. Proficient in analysis and problem solving, ability to assess customer needs and determining appropriate solutions.
8. Ability to understand and adhere to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies.
~CB
*LI-AB1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.